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I hope you love your one-of-a-kind!
If I haven't covered your question here then please don't hesitate to reach out to me at jess@loomandwire.com and I'll get back with you as soon as I can.
Jess McKenzie
Yes, to protect your investment, use a rug pad. A rug pad provides traction between the rug and floor to prevent slipping. It adds padding, keeps the rug smooth and flat, and prevents color transfer.
It likely will. We suggest using rug protectors under the legs of heavy furniture to avoid flattening piles. Also, avoid keeping heavy potted plants in on location on your rug, over time it may leave a permimant indentation.
Sadly it may. We suggest that you avoid placing your rug in a location with direct and continuous exposure to sunlight.
Yes, we actually recommend it. Vacuum your rug regularly on a low-power setting to prevent debris from settling into roots of the fibers. Use a vacuum cleaner without a beater brush as it may cause damage to the knot. Vacuum with the knot pattern/ direction, never against. Avoid i-robot and rumbas as they can damage cotton fringe.
Rotate or reposition your rug and/or rug pad every 3-4 months pending on sun/shadow exposure. Rotating your rug will promote even wear on the surface and extend the life of the rug.
Do NOT steam or dry clean your one-of-a-kind investment. This method may do irreversible damage to your beautiful rug. We suggest having your rug cleaned by a professional who specializes in treating imported rugs. Not all rugs are cleaned the same so it is important that the professional cleaner knows how to clean one-of-a-kind rugs. Rugs only need to be professionally cleaned when necessary. Depending on wear and stains we recommend professional cleaning every 3-4 years. When in doubt ask us!
Yes, to protect your investment, use a rug pad. A rug pad provides traction between the rug and floor to prevent slipping. It adds padding, keeps the rug smooth and flat.
Remove spills immediately; if liquid, blot with clean, un-dyed cloth by pressing firmly around the spill to absorb as much as possible. We recommend using a mixture of clear dish soap and water to flush through the stain -- take a pitcher of this soap/water mixture and pour through the stain. You can place a large bowl underneath the stained area to capture the filtered water. The goal here is to flush the stain out of BOTH the wool and cotton foundation. For hard-to-remove stains, professional rug cleaning is recommended. Make sure your cleaning professional is familiar with Turkish rugs and their care; avoid steaming or dry cleaning your rug, it could cause irreversible damage on your one-of-a-kind work of art. When in doubt ask us!
- Baking soda, Vinegar, Borax, Urine or pet oder spray, Commercial or store bought carpet cleaner
Minor knot popping and shedding is perfectly normal. Regarding loose knots -- Do not pull loose ends, no matter how easy or tempting it may seem. Simply clip them with scissors to remove.
Store your rug by rolling it front side out and wrapping in cloth for protection. Do not fold or store rug in an airtight plastic bag. Place in dry, well-ventilated area.